BTS has developed an extensive network of skilled and on-site trained local maintainers who provide our technicians with the 'eyes, ears, hands and feet' support required to manage remote networks in a cost-efficient manner. Our local maintainers are trained during our maintenance visits to site and take full ownership and pride in their work for their community.
Our local maintainer network extends from Thursday Island in Torres Strait to Queenstown in Tasmania and covers every town covered by communications networks in Australia.
Our network of local maintainers can provide rapid response to fault situations such as complex fault diagnosis and simple equipment recycling.
As a rule of thumb, BTS maintains at least two local maintainers for each site and three local maintainers for significant sites. Our local maintainers are a support mechanism to our technical staff.